How do I qualify for free freight?
We offer free shipping on all stock orders over $675, shipped ground to one location anywhere in the continental United States.
Who pays the freight if my order is shipped from more than one location (due to insufficient inventory in one location)? We do. We prepay freight on all stock orders over $500, even when you split an order between warehouses. You are responsible for freight charges on orders under $675. (On custom quotes, you may choose Prepaid or Prepay & Add.)
Who pays the freight when I choose "Ship & Backorder"?
We do. We prepay freight on all stock orders over $675, even when you opt to "Ship & Backorder". You are responsible for freight charges on all shipments of orders under $675. Note that we are often able to complete the backorder within 48 hours and ship your order complete.
Do you own your own trucks?
No. We have established national contracts with a network of independent freight companies, including Yellow, New Century and USF. What's more, because of our high volume and 30 year shipping relationships, we have real clout with many carriers.
How much do you charge for shipping?
Freight charges are calculated by the weight. Weights are listed when you make a product selection in the catalog and on-line.
- Most shipments under 100lbs. are handled by UPS and priced by zones.
- Our five warehouses help minimize freight costs by shipping whenever possible from a location near you.
- Common carrier shipments are routed via truckers with the most reliable service at the most competitive rates available.
Our customers are also welcome to arrange delivery, via a preferred trucker, whenever orders are sent third party or freight collect.
How long will it take for my order to ship?
We try to ship items in stock within 24 hours.
What is a typical transit time order? We can reach over 90% of the nation within 1-2 days at standard rates.
